I really had every intention of doing a mild-week blog entry last week, but just didn’t seem to get round to it. How on earth do people who blog all the time fit it into their lives? Or is it the main focus of their lives? Actually, there was a very good programme on the other night called www.herecomeseverybody.com (a reference to Finnegan’s Wake I believe) saying how t’internet had popularized culture and made knowledge free etc. Actually, this is a prediction my partner made some years ago (in 1995 to be exact – I remember ‘cos we were in the Hacienda in Manchester where Carl Cox was meant to be doing a gig but he didn’t show up and we bumped into an old school friend of mine She thought he was talking a load of rubbish, but she was still into that worker’s revolutionary bollocks).
Anyway, I’m rambling a bit. I really meant to write about the art of complaining, because we really ought to do it more – us Brits anyway – we just winge rather than complaining to the right people. I rang up the customer helpline for the co-op to complain about the stock levels in our local supermarket, and lo and behold! The very next day stocks of fruit and veg were up, and the day after that, I got a letter saying they were really sorry and they were making sure it wouldn’t happen again and to please continue shopping at their store. Wow! I thought. That’s customer service. So I am going to make more of an effort and complain constructively from now on rather than just wingeing.
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